9

Цит. по John Naish, “Is Multitasking Bad for Your Brain?” Mail Online, Aug. 11, 2009. http://www.dailymail.co.uk/health/article-1205669/Is-multi-tasking-bad-brain-Experts-reveal-hidden-perils-juggling-jobs.html.

10

Cited in Don Tapscott, Grown Up Digital (New York: McGraw-Hill, 2009), 108–109. «Brand of the Decade: Apple,» AdWeek Media, 2010,“Marketer of the Decade: Apple,” Advertising Age, October 18, 2010; Adam Lashinsky, “The Decade of Steve,” Fortune, November 23, 2009, http://money.cnn.com/magazines/fortune/fortune_archive/2009/ll/23/toc.html.

11

«Brand of the Decade: Apple,” AdWeek Media, 2010,“Marketer of the Decade: Apple,” Advertising Age, October 18, 2010; Adam Lashinsky, “The Decade of Steve,” Fortune, November 23, 2009, http://money.cnn.com/magazines/fortune/fortune_archive/2009/ll/23/toc.html.

12

Dan Frommer, “Apple COO Tim Cook,” Business Insider, February 23, 2010, http://www.businessinsider.com/live-apple-coo-tim-cook-at-the-goldman-tech-conference-2010–2.

13

“Text of President John F. Kennedy’s Rice Moon Speech,” September 12, 1962. http://er.jsc.nasa.gov/seh/ricetalk.htm.

14

Цит. по: “Steve Jobs’ Magic Kingdom,” Bloomberg Businessweek, February 6, 2006. http://www.businessweek.com/magazine/content/06_06/b3970001.htm.

15

Процит. у Aguayo, Dr. Deming, 18.

16

Кох Р. Революция 80/20. – М.: Попурри, 2004.

17

Keith H. Hammonds, “How to Play Beane Ball,” Fast Company, December 19, 2007,Michael Lewis, Moneyball: The Art of Winning an Unfair Game (New York: W. W. Norton, 2004), 62–63, 119–137.

18

John Schamel, “How the Pilot’s Checklist Came About,” January 31, 2011, http://www.atchistory.org/History/checklst.htm.

19

Teresa M. Amabile, Steven J. Kramer, “The Power of Small Wins,” Harvard Business Review, May 2011.

20

См. Jon Krakauer, Into Thin Air: A Personal Account of the Mt. Everest Disaster (New York: Anchor Books, 1998), 333–344.

21

См. “Everest,” FranklinCovey video, 2008.

22

Уэлч Д., Уэлч С. Победитель. – М.: АСТ; АСТ Москва; Хранитель; Мидгард, 2007.

23

Кистозный фиброз, или муковисцидоз – системное наследственное заболевание, характеризующееся поражением желез внешней секреции, тяжелыми нарушениями функций органов дыхания и желудочно-кишечного тракта. – Прим. ред.

24

Взято из Atul Gawande, Better: A Surgeon’s Notes on Performance (New York: Metropolitan Books, 2007).

25

Ленсиони П. Три признака унылой работы: История со смыслом для менеджеров (и их подчиненных). – М.: Альпина Паблишер, 2010.

26

Edward M. Hallowell, Crazy Busy (New York: Random House Digital, 2007), 183.

27

Suzanne Robins. “Effectiveness of Weight Watchers Diet,” Livestrong.com, December 23, 2010. http://www.livestrong.com/article/341703-effectiveness-of-weight-watchers-diet.

28

M. C. Vos, et al., “5 years of experience implementing a methicillin-resistant Staphylococcus aureus search and destroy policy at the largest university medical center in the Netherlands,” Infection Control and Hospital Epidemiology, October 30, 2009. http://www.ncbi.nlm.nih.gov/pubmed/19712031.

29

Цит. по Quoted in Clayton M. Christensen, “What Customers Want from Your Products,” Working Knowledge, Harvard Business School, January 16, 2006. http://hbswk.hbs.edU/item/5170.html.

30

Jim Collins. “Turning Goals into Results: The Power of Catalytic Mechanisms,” Harvard Business Review, July-August 1999, 73.

31

John Case, “Keeping Score,” Inc. Magazine, June 1 1998. http://www.inc.com/magazine/19980601/945.html.

32

Eric Matson, “The Discipline of High-Tech Leaders,” Fast Company, 1997.

33

EBITDA (сокр. от англ. Earnings before Interest, Taxes, Depreciation and Amortization) – аналитический показатель, равный объему прибыли до вычета расходов по уплате налогов, процентов и начисленной амортизации. – Прим. ред.