[4] Beyer, H., and K. Holtzblatt. 1997. Contextual Design: Defining Customer-Centered Systems. NY: Morgan Kaufman.

[5] Bollinger, Т. B. and C. McGowan. 1991. «А Critical Look at Software Capability Evaluations», IEE Software 8(4): 25–41.

[6] Case, J. 1990. The Open-Book Managers», Inc. 12(9): 104-13.

[7] Chidamber, S., and C. Kemerer. 1994. «А Metrics Suite for Object-Ori-ented Design», IEEE Trans. Software Eng. 20 (6): 476–493.

[8] Cobb, R. H. and H. D. Mills. 1990. «Engineering Software Under Statistical Quality Control», IEEE Software 7(6): 44–54.

[9] Collins, D. 1995. Designing Object-Oriented User Interfaces. Redwood City, CA: Benjamin/Cummings.

[10] Constantine, L. L. 1986. Family Paradigms. New York: Guilford Press.

[11] Constantine, L. L. 1989. «Teamwork Paradigms and the Structured Open Team», Proceedings: Embedded Systems Conference. San Francisco: Miller Freeman.

[12] Constantine, L. L. 1990. «Organization Paradigms and the Management of Change», Proceedings: Software Development 90. San Francisco: Miller Freeman.

[13] Constantine, L. L. 1991a. «Building Structured Open Teams to Work», Software Development 91 Proceedings. San Francisco: Miller Freeman.

[14] Constantine, L. L. 1991b. «Toward Usable Interfaces: Bringing Users and User Perspectives into Design», American Programmer 4(2): 6-14.

[15] Constantine, L. L. 1991c. «Fitting Intervention to Organization Paradigm», Organization Development Journal 9(2): 41–50.

[16] Constantine, L. L. 1992a. «Managing for Quality User Interfaces», Software Management 1992 Proceedings. San Francisco: Miller Freeman.

[17] Constantine, L. L. 1992b. «Getting the User Interface Right: Basic Principles», Software Development 1992 Proceedings. San Francisco: Miller Freeman.

[18] Constantine, L. L. 1992c. «Quality by Increments: Small Steps with Big Payoffs», American Programmer 5 (2).

[19] Constantine, L. L. 1993a. «Objects in Your Face», Object Magazine, July.

[20] Constantine, L. L. 1993b. «User Interface Design for Embedded Systems», Embedded Systems Programming, August.

[21] Constantine, L. L. 1993c. «Work Organization Paradigms for Project Management and Organizations», Communications of the ACM 36(10). October.

[22] Constantine, L. L. 1994a. «More than Just a Pretty Face: Designing for Usability», Software Development 1994 Proceedings. San Francisco: Miller Freeman.

[23] Constantine, L. L. 1994b. «Collaborative Usability Inspections for Embedded Systems», Embedded Systems Conference Proceedings. San Francisco: Miller Freeman.

[24] onstantine, L. L. 1994c. «Interfaces for Intermediates», IEEE Software 11(4): 96–99.

[25] Constantine, L. L. 1994d. «Graphical Navigation», Windows Tech Journal, August.

[26] Constantine, L. L. 1995. Constantine on Peopleware. Englewood Cliffs, NJ: Prentice Hall.

[27] Constantine, L. L. 1996. «Usage-Centered Software Engineering: New Models, Methods, and Metrics», In Purvis, M. (ed.) Software Engineering: Education amp; Practice. Los Alamitos, CA: IEEE Computer Society Press.

[28] Constantine, L. L. 1997. «Visual Coherence and Usability: A Cohesion Metric for Assessing the Quality of Dialogue and Screen Designs». OzCHI'96 Proceedings. Los Alamitos, CA: IEEE Computer Society Press.

[29] Constantine, L. L. 1998. «Rapid Abstract Prototyping», Software Development, 6 (11), November.

[30] Constantine, L. L., and Lockwood, L. A. D. 1999. Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design. Reading, MA: Addison-Wesley.

[31] Cooper, A. 1995. About Face: The Essentials of User Interface Design. Foster City, CA: IDG Books.

[32] DeMarco, T. 1982. Controlling Software Projects. New York: Yourdon Press.